This year, members of the Outpatient Community Services Regional Directors Team received the 2019 Board of Directors’ Team Award. Each year, the Board grants this award to an outstanding team that has made a significant contribution to Spurwink. Award recipients are based on numerous factors, including hard work, dedication, and tangible results that benefit the organization. The following excerpt from their nomination demonstrates why this team was selected from a sizable group of nominees:
This exceptionally dedicated team keeps the wheels turning in Outpatient Community Services (OCS), ensuring a positive revenue stream for the agency. Each and every team member maintains a positive, supportive, and community-minded energy. OCS boasts high staff retention at the supervisory level, primarily because the RD Team invests in a high level of support.
Members of this team drop everything and show up — from FLMA (Family & Medical Leave) coverage for supervisors to covering key clinical vacancies, including Public School Counseling positions in schools. They are the key drivers of the Psychological First Aid response and often take the lead in the aftermath of crisis situations (e.g., teen suicide) for our community partners. Not forgetting the bigger picture, they get behind efforts like rate increases for programs, lobbying, and advocating for staff supports.
Never hesitating to take on projects beneficial for the agency, they have participated in the Evolv Work Group, helped design the self-pay OCS Structure, and developed productivity and billable grids and clinical metrics.
While this team spends countless hours with the nitty-gritty details of daily program functioning, they also take the time to build relationships, connect with others, and demonstrate genuine caring to all of our staff.
Congratulations to Candace Rowell, Nathanna McGivney, Sarah Ferriss, Rebecca Patkus, Shannon Taylor, Ben Strick, and Abbey O’Connor.